Terms & Conditions

Terms & Conditions

Designing Art That Defines Spaces

Welcome to Mikaa5. Thank you for visiting our website and for showing interest in our handcrafted art. We deeply appreciate your trust in our creations. These Terms & Conditions (“Terms”) help ensure a smooth and transparent experience for both our customers (“you”) and our brand. By continuing to browse our website or by placing an order, you acknowledge that you are comfortable with the guidelines described below.

SECTION 1 – ONLINE STORE TERMS

For the purpose of these Terms:

“Company,” “we,” “us,” “our” refers to Mikaa5.
“Customer,” “you,” “your” refers to any user, visitor or purchaser on the Site.
“Site” means www.mikaa5.com and its subdomains.
“Products” include ready-made items, custom artworks, sculptures, décor, and furniture created by Mikaa5.
“Custom Order” means any artwork created based on customer preferences (material, design, size, finishing, engraving, etc.).
“Handcrafted Variations” means natural variations in color, texture, carving, and finish that occur because products are handmade.

SECTION 2 – GENERAL CONDITIONS

By accessing or using this Site, or by placing an order, you agree to these Terms. You confirm you are of the age of majority in your jurisdiction or have permission from a guardian.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
Material provided is for general information only, and reliance on it is at your own risk.

We encourage customers to:
Double-check information via email, chat, or call.
● Understand that international customer emails may be recorded for dispute resolution.
● Clarify assumptions with customer service before ordering.

This site may also include historical information, which is not current.
We may modify content without obligation to update it. You are responsible for monitoring changes.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

We may refuse service, cancel orders, or restrict quantities due to:
● suspected fraud
● unsafe delivery locations
● material unavailability
● misuse of the site

Prices may vary due to:
● material costs
● artisan labor
● market changes
● shipping fluctuations

We strive for transparency in all changes.

SECTION 5 – PRODUCTS OR SERVICES

We strive for accuracy but cannot guarantee:
● perfect descriptions
● identical handcrafted pieces
● perfect screen color accuracy
● consistent availability or pricing

For Custom Orders, customers must verify all specifications before approval.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide accurate billing and account information and maintain confidentiality of login details.

You agree to pay:
● final checkout price
● GST/taxes
● shipping/handling fees

Invoices available upon request.
We reserve the right to correct pricing errors at any time.

SECTION 7 – THIRD-PARTY TOOLS & EXTERNAL LINKS

(a) Optional Third-Party Tools

We may provide access to third-party tools “as is” and “as available” without warranties.
Use of such tools is entirely at your own risk.

(b) Third-Party Links

External links do not imply endorsement.
We are not responsible for content, accuracy, or transactions occurring on third-party sites.
All complaints must be directed to the third-party provider.

SECTION 8 – PRODUCTS, CUSTOM ORDERS & MARKETING USE

8.1 Handcrafted Variations

Natural variations in each handcrafted item are expected and celebrated.

8.2 Custom Orders

By placing a custom order, you agree:
● Work begins after full payment or approved advance
● Approved designs are final
● Custom orders cannot be cancelled once production begins
● Changes after approval may incur extra charges

8.3 Marketing Use

By purchasing, you grant Mikaa5 permission to:
● photograph and display the artwork
● use images/videos for marketing, portfolio, exhibitions
● showcase the piece publicly

Your personal identity will never be revealed without consent.

SECTION 9 – USER COMMENTS, FEEDBACK & SUBMISSIONS

By submitting comments or ideas, you agree that Mikaa5 may:
● use, edit, publish, or distribute them
● do so without obligation, credit, or compensation

You confirm your submissions:
● do not violate third-party rights
● contain no harmful content
● are free of viruses/malware
● do not mislead or impersonate others

You are solely responsible for your comments.

SECTION 10 – PERSONAL INFORMATION

Personal information is handled according to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

We may correct errors relating to:
● product descriptions
● pricing
● promotions
● availability
● shipping charges
● delivery timelines

We may update or modify information without prior notice, including after an order is placed.

SECTION 12 – PROHIBITED USES

You are prohibited from using the website for:
a) unlawful acts
b) encouraging unlawful acts
c) violating laws
d) infringing intellectual property
e) harassment or discrimination
f) fraudulent activity
g) uploading harmful code
h) unauthorized data collection
i) spamming or phishing
j) immoral purposes
k) bypassing security systems

We may restrict access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The service is provided “as is” and “as available.”
We do not guarantee uninterrupted or error-free service.

Mikaa5 is not liable for:
● direct or indirect damages
● incidental or consequential damages
● data or profit loss
● product performance issues
● errors in content

Liability is limited as permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Mikaa5 and associated entities from claims resulting from:
● breach of Terms
● violation of laws or rights
● misuse of website, services, or products

SECTION 15 – SEVERABILITY

If a section is deemed invalid, the rest of the Terms remain enforceable.

SECTION 16 – TERMINATION

You may terminate use of Services anytime. We may suspend or terminate access without notice for non-compliance. Obligations before termination remain binding.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Mikaa5 and supersede prior versions.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of India. Disputes fall under the jurisdiction of Chennai, Tamil Nadu.

SECTION 19 – CHANGES TO TERMS

We may modify Terms at any time. Updates become effective immediately. Continued use of the site means acceptance of updated Terms.

SECTION 20 – CONTACT INFORMATION

For questions or concerns, contact us at:

Email: mikaa5contact@gmail.com