Privacy Policy

Mikaa5 (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website www.mikaa5.com (“Website”) or our services. By accessing our Website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, payment details, and any other information you provide when purchasing, registering, or contacting us.
• Non-Personal Information: IP address, browser type, device information, location data, browsing behavior, and interactions with our Website.
• Cookies & Tracking: We use cookies and similar technologies to improve user experience, analyze traffic, and deliver personalized ads. You can choose to accept or decline cookies via your browser settings or our cookie banner.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support and respond to queries.
• Improve our Website, services, and user experience.
• Send updates, offers, newsletters, and promotional content (you may opt out anytime).
• Organize and invite you to our art workshops, exhibitions, and competitions.
• Prevent fraud, enhance security, and comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Payment gateways, logistics partners, IT support, and marketing/analytics tools (e.g., Google Analytics, Facebook Pixel) to facilitate smooth operations.
• Legal Authorities: When required by law, court orders, or government regulations.
• Business Transfers: In case of a merger, acquisition, or business restructuring, your data may be transferred with proper safeguards.

All third parties handling your data are required to protect it in line with this Privacy Policy.

4. Advertising & Remarketing

We may use third-party advertising platforms (e.g., Google Ads, Facebook Ads) that use cookies to serve personalized ads based on your browsing behavior.

• Google and other vendors may show our ads across the internet.
• You can opt out of Google Ads personalization via Google Ads Settings.

5. Your Rights

You have the right to:

• Access, correct, or update your personal data.
• Request deletion of your data, subject to legal and contractual obligations.
• Opt out of marketing communications by clicking “unsubscribe” or contacting us directly.
• Decline cookies or withdraw consent at any time.

6. Data Security

• We implement strict technical and organizational safeguards to protect your information from unauthorized access, alteration, loss, or destruction. Our security practices are regularly updated and strengthened to keep pace with evolving technologies.

7. External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review their policies before sharing information.

8. Contact Us

For questions, concerns, or privacy-related requests, please contact us at:

Address: 140, Ground Floor, Luz Church Rd, Bhaskarapuram, Mylapore, Chennai, Tamil Nadu – 600004

Email – mikaa5contact@gmail.com

Ph: 9384097926